Lobster is committed to ensuring that your privacy is protected. If we ask you to provide certain information which could identify you when using this website, you can be assured that it will only be used in accordance with this privacy statement.
In order to process orders and send information to you, we may request your personal details, such as name, address, email address, telephone number. We do not collect or store debit or credit card information. For all online purchases this information is entered through a secure payment gateway provided by our online banking partners, and we do not have access to the data. To find out more about the banking partners we use, please Contact us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of any personal information which we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, we will correct any information found to be incorrect. Contact us for more information.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We can greatly improve your experience of our website by knowing your preferences. To help us remember these preferences we use a small text file, often referred to as a ‘cookie’, which we will place on each computer you use to access our site.
Cookies allow us to recognise your preferences as previously chosen by you when you return to our site. The cookie itself does not contain or collect personally identifiable information. However, when it is read by us it can help our web team deliver a more user-friendly experience - for example, remembering shopping cart contents or account details.
When we send you a cookie only our web server can read them; information gathered by us never goes outside our control and is not shared with other organisations.
Informed Choice: It is your decision whether to accept or consent to cookies or not. If you do not consent to them you can adjust the settings of you browser software to either delete cookies which already exist and/or block new ones from being stored or accessed. Many browsers now provide specific 'add-ons' or 'extensions' to help you manage your privacy online. See www.aboutcookies.org for more help and advice.